All Systems Operational

Uptime over the past 90 days. View historical uptime.
Voice Services - Carrier Switches and Media Gateways Operational
Carrier Switches and Media Gateways (ATL1-East) Operational
Carrier Switches and Media Gateways (ATL2-East) Operational
Carrier Switches and Media Gateways (MIA-Southeast) Operational
Carrier Switches and Media Gateways (KAN-Midwest) Operational
Voice Services - SIP Signaling Cluster Operational
ATL1: SIP Signaling Cluster Nodes Operational
ATL2: SIP Signaling Cluster Nodes Operational
MIA: SIP Signaling Cluster Nodes Operational
KAN: SIP Signaling Cluster Nodes Operational
Wiretap Telecom Website Operational
Customer Portal Web Services Operational
Backend Database Services Operational
Application Services Operational
Core-FAX - Faxing Services Operational
Core-SMS - SMS Gateway Services Operational
ATA Fax Gateway Service Operational
Core-Managed UCaaS Operational
Hosted-PBX Services Operational
Billing Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 23, 2026

No incidents reported today.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

SMS/MMS Degradation
Resolved - This incident has been resolved.
Sep 18, 23:17 EDT
Update - The DCA deployed corrections and updates approximately 56 hours ago, successfully resolving the recent MMS/SMS outage. We have closely monitored the system for several days since the deployment, and no further anomalies or incidents have been reported.
Sep 18, 23:13 EDT
Monitoring - SMS/MMS services have now been restored for most customers. However, a brief outage may still occur as we finalize work with our DCA to permanently resolve the issue. We will notify you once all services are fully restored.
Sep 15, 19:02 EDT
Identified - We have been working closely with one of our aggregators and TCR to resolve the issue. The root causes have largely been identified, and service has been restored for a portion of the affected SMS-enabled numbers. We are continuing to press for full resolution across all remaining numbers as quickly as possible.
Sep 15, 17:05 EDT
Investigating - Wiretap Telecom is currently investigating an issue affecting our 10DLC SMS/MMS services. Customers may experience intermittent message delivery failures or outages across one or more numbers. Our upstream connectivity partners, campaign registry and direct connection aggregators have been engaged and are actively working toward resolution. We will provide updates as new information becomes available.
Sep 14, 17:01 EDT

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

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