Partial Outage in Atlanta Datacenter

Incident Report for Wiretap Telecom NOC

Resolved

The incident has been resolved.

Posted Feb 12, 2024 - 12:21 EST

Monitoring

Our Atlanta DC is back online, we are monitoring and further investigating the issue.

Posted Feb 12, 2024 - 12:14 EST

Investigating

We are currently investigating an issue with our Atlanta DC.

Posted Feb 12, 2024 - 12:08 EST

This incident affected: Wiretap Telecom Website, Customer Portal Web Services, Backend Database Services, Application Services, Core-FAX - Faxing Services, Core-SMS - SMS Gateway Services and ATL1 - Data Center (Core Network, SD-WAN and VPN Services, VMWare VM Hosting Infranstructure, VMWare vSAN Storage Infranstructure).